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Missed Collection Guidelines
This report form is only applicable to domestic rubbish collections - Cornwall Council do not collect commercial rubbish or recycling. and refuse.
Please ensure that you have checked the day your rubbish or recycling should have been collected
To check your collection days, enter your postcode, select your address and then click 'Download a Calendar'.
Be aware that collection times can vary due to other factors such as traffic volumes, roadworks, accidents, etc, and our contractor has until 5.00 pm to make the collection. Your waste must be ready for collection at the boundary of your property by
, on the morning of your collection day, in the correct container(s), in order for it to be collected. Please note that all waste vehicles are fitted with cameras and time and location trackers and our contractor will not return to collect waste that was placed out late, in the incorrect location or waste that does not comply with our requirements.
Do you still wish to proceed on this basis?
To Report a missed recycling collection you must have satisfied the terms set out above surrounding collection of refuse
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