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Missed Collection Guidelines
This report form is only applicable to Domestic collections. Cornwall Council do not collect commercial waste and refuse.
Please ensure that you have checked the day your refuse should have been collected
To check your collection days, enter your postcode, select your address and then click 'Download a Calendar'
Our refuse collectors have until 5PM on the day of collection to collect waste.
Be aware that collection times can vary due to other factors such as roadworks, accidents etc
Your waste must be ready for collection at the boundary of your property, by 7AM the morning of your collection, in the correct container, in order to be collected.
Please note that refuse vehicles are fitted with time and location trackers and that the contractor will not return to collect waste placed out late.
Do you still wish to proceed on this basis?
To Report a missed recycling collection you must have satisfied the terms set out above surrounding collection of refuse
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