Home Page Council News Room Site Map Ask a question Website - information and help Listening and Learning: Compliments, comments and complaints Access Keys

Missed Garden Collection

Missed Collection Guidelines
  1. This report form is only applicable to domestic collections. Cornwall Council does not collect commercial waste and refuse.

    Before you report a missed collection please check the following:

    You have a current garden waste subscription – Check here.

    You have the correct collection day – Check here.

    Your garden waste was out before 7am at the boundary of your property.

    That it is after 5pm on your collection day?
  2. Please note that refuse vehicles are fitted with time and location trackers and that the contractor will not return to collect waste placed out late.
Form Navigation