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Bulky Collection Booking

Terms and conditions
  1. Due to the current government guidelines on social distancing we are unable to offer an assisted service for bulky collections. Please ensure you are able to leave your items somewhere accessible outside that will not cause obstruction or a hazard for others before proceeding to book a collection.
  1. You can use our bulky waste collection service for some items that are too big for normal household rubbish and recycling collections. There is a charge for this service so check the item costs and items not collected before making your booking. We do not offer any discounts to this pricing. Once you have placed your order you will need to go to our payment system to pay using a debit or credit card.
  1. Items must be placed outside of your property for collection by 7.00am, at or as close as possible to your general waste collection point.

    By continuing with this Bulky Waste collection request you agree to the terms and conditions of the Cornwall Council Bulky Waste collection service.
  2. Cornwall Council will not carry out Bulky Waste collections from non-domestic properties, B&Bs, shops and hotels for example. You will need to make arrangements for a private waste management company to collect your items.

    The items must be placed outside for collection as close as is reasonable to your normal household waste collection point. The contractor will not enter a property to collect the items.
  1. Bulky Waste collections are not made on a Bank Holiday, you will be advised when contacted of any change to the collection day.
  1. Your details
  2. Please note we may need to contact you during office hours about your request, please provide a number where we can contact you during normal office hours or we can leave you a message.
  1. Order details
  1. Please provide the address from which the collection will take place
  1. If not you, the name and number of the person for our contractor to contact prior to collection.
  1. The information you provide on this form will be used to provide you with a bulky waste collection service. We will only use this information in conjunction with your request to receive this service. We have asked you to provide us with your name, address and payment details in order to set up this service. Without these details we will not be able to provide you with the service(s) you have requested. Your information may be shared with our waste disposal contractors SUEZ Recycling and Recovery UK Ltd and Cornwall Energy Recovery Ltd.
    We will retain your details for 6 years following the receipt of your application.
    All personal information held by Cornwall Council and its external service providers is held in a secure environment.

    For more information Read our full privacy statement.
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